FREQUENTLY ASKED QUESTIONS

What is the refund policy for courses?

Due to most of the courses being digital products with instant access materials, these are not eligible for refunds.

I’m confident you will love my courses, however if you do have an issue, are unsatisfied or have difficult circumstances that you’d like to chat through, please email me info@oliviabossert.com and I’ll be happy to help find a solution!

What does 'lifetime access' mean?

Once you have purchased one of my pre-recorded courses and set up your account on the online course system, there is no time limit for you to access the course material.

What does 'presale' mean?

If a course is available to 'buy on presale', this means you are able to purchase the course before the content has been made available in the course platform. This means you will need to wait for a period of time after you have purchased the course before you can access the lessons. This is common practice in the online course industry and means that you will benefit from a special presale discount by purchasing early. Presale purchasers may also be asked to provide testimonials to help promote the course when it goes on general sale.

Will the courses be regularly updated?

I am is not obliged to keep any online courses up to date with new information. However, I may update the courses from time to time with updated information as a bonus.

What happens when a course is retired?

I have the right to retire all online courses at any point, making them unavailable for future purchases and taking the material off the online course system. I will provide a minimum of 60 days warning of course retirement for any students, allowing you to download the course material to your own devices before they are removed from the online course system.

Results Disclaimer

Your investment and success is important to me, and these courses are designed to support you and provide the tools & steps you need to see results. That being said, I cannot guarantee results upon you purchasing my courses as there are so much individual factors that are outside my control (eg. personal circumstances, motivation levels etc.). Therefore individual outcomes will vary, and my case studies & testimonials are only a demonstration of what is possible.